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In terms of technology used call centers india is second to none and has successfully launched India's one and only end to end CISCO based IP network call center by the name Vcare Care Call Centers India (P) Ltd, based out of a small suburb in the national capital territory region, This center has all the modern facilities a center must have and is situated in a huge campus spanning more than 11000 sq. ft, employing over 400

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Reverse theory: Outsourcing to US is latest trend

You heard right by the title of this news, we always talk about the India’s stand on Outsourcing and Offshore Outsourcing as favorite destination but there are still some business domain which are costly in India and cheaper to operate from US.

 

Computing and power supplies are more reliable, and cheaper, in the US. Mr Shiva Ramani, Co-Founder and CEO, Cybernet-SlashSupport (CSS), which is into technology and operations management, puts it succinctly: “We are keeping the people in India but moving computers back to the US, for, computing power and bandwidth are cheaper there.

 

” Another example: Applications which are more -intensive and hardware-intensive which require more computing and air-conditioning cost can be outsource to US, companies like Amazon are providing these services as low as $10 month, which cost in India more then 50,000 a month and moreover to it, its required more equipment, manpower and operating cost. By outsourcing storage and processing services, you can save on more than half your network budget. But the true attraction is not in immediate savings. Amazon’s background network, for instance, is robust. This means a business’ requirements can grow but the expenses would only mount in linear fashion. Huge investments can be avoided. Telecom savings The Next big saving which can be done is Telecom, SIP (session initiation protocol) phones which cost to company at $12 per phone can be maintain at no cost by the help of Wi-Fi network.

 

A company can save up-to 80%, for small companies they can improve the margins by these acts. Telecom, power and IT administration costs are about 10 per cent of total costs in an IT company, thumb-rule estimates say. So, if your focus is IT, start sharpening your scissors today!

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