The million dollar question for most of the companies is why we should outsource our business to a country like India, to answer this question we present some facts, first of all the timings do perfectly match, we are 12 hrs ahead of America, which makes it completely viable for both the countries to work in co-ordination, American organizations achieve true 24*7 internal operations and customer service.
Secondly, getting the business done from India is actually cost-effective for them, the labor rate that is payable in the US is much higher as compared to the cost of labor in India that too without compromising on the quality of work, which is why companies in the USA out sources their business to India without a second thought.