www.aspect.com-inproducts-and-services-contact-center-software-self-service-voice-portal--ivr-systems

nternational and Domestic Call Center Workstations on lease in New Delhi (India)

Please find below the facilities description:-

• Predictive Dialer installed . (Capabilities, such as ACD (Automatic Call Distributor), IVR (Interactive Voice Response), Outbound /Inbound Dialer, Voice Logger, Quality Monitoring, CTI, CRM and Reporting offer a rich-feature set to call centers.)
• Supports both inbound and outbound process
• Nearly 97% uptime
• Excellent Infrastructure
• Modular Workstations
• 100% power back up

• Common Interview Room
• Bharti Lease Line - 2 MBPS 1:1 dedicated ILL,
• (Internet)Broadband 4MBPS
• VOIP Minutes – Sify.
• Dual Core Brand New Computers with 16" LCD and Logitech Keyboard Mouse.
• TeleKonnector / planatronics / Freemate phone with headset (Supervisor Barge-in and Y-jack facility)
• Separate servers for data protection.
• The space is fully Air conditioned.
• The infrastructure is brand new
• Separate smoking zone
• Full time IT Support

Benchmark BPO Services Pvt. Ltd.
011 45076154