I am Haimanti Kumar from Ontrack Systems Limited . Mentioned below is a brief about my company.

Ontrack Systems Limited,OSL,is an ISO 9001:2000 certified, publicly-traded Global IT & IT Enabled Services,listed in the Indian stock markets at Chennai, Kolkata and Mumbai. The corporate headquarters of the company is located at Kolkata, India and the company has offices in London,and Abu Dhabi. The company has its global delivery centers in London, UK, Kolkata, India and in Fujairah, UAE.

Ontrack has a reputation for helping customers conceive, build, deploy and support world-class technology solutions. The company owns and operates www.tendertimes.com , India's First Tender Web Daily and also www.IndiaOneStop.com , one of India’s earliest established B2B portals. OSL also owns and runs www.zopeindia.com , a community website for ZOPE and Python users. The company offers a wide array of Software, ITES, Managed Services, Business Process Outsourcing and Networking expertise across industries. The company has a skilled and experienced manpower of over 200 IT professionals across the globe involved in projects spanning vertical industries and related applications. Since its inception in the year 1988, Ontrack has evolved into a dominant player in the global IT and IT Enabled Services market. These sixteen years have witnessed a gradual spreading of wings to cover not only the Domestic but also the International markets.


The following areas are the focal points of our BPO activities

Recruitment Process Outsourcing one of the most essential sub-processes of HR function

Technical Service Helpdesk that troubleshoots a plethora of problems pertaining to usage of IT products & services of our clients.

Health Benefit Process

As conveyed to you, we are in the process of scaling up our BPO operations for which we have already acquired 15000 sq ft area facility at Salt Lake, the pivotal gateway of Eastern India.


In this regard we are interested to take up new BPO assignments in the following areas

In-Bound Customer Service e.g. Airlines,Railways,Tourism etc
Appointment Services
Insurance Services Auto,Health

My e-mail ID is doc_0014@mail.com


Regards,

Haimanti Kumar.

please send the complete details at samrat.racca@rediffmail.com

Pls send the complete details at iiealiganj@yahoo.com

Hi,
Please send me the details at the given below id:
project4me@rediffmail.com

Regards
navneet

This project contract was signeed yesterday and will begin in the next 30 days. I am not taking any more inquiries on this opportunity. Thank you to everone who took part in the bidding process.

Michael

FYI - it is a $5.3 million per year contract, almost $ 1/2 million per month.

Hi..

Send me all the detail about this companign.. then i will send you my company profile soon.

waiting for URGENT reply

TANWEER AHMAD

Hi..

Send me all the detail about this companign.. then i will send you my company profile soon.

waiting for URGENT reply

TANWEER AHMAD

Last bidders reply by 1-20-2005. This is closing tomorrow.

Fortune 500 Outsource Project. [2005-01-11 05:48:48]

You must have at least 350 seats in your excisting call ceter to be considered.

I have a consumer product manufacturer that has a total of 970 seats and as of a discussion today they will be outsourcing the following:

27 seats data entry - take the information off of a recording device and enter the information into a RDBMS (Informix) with GUI front ends.
27 seats outbound calling these entries back and resolving whatever their issues are.
96 Seats inbound customer service for any of 140 products of their total 670 products. Knowledge database will be provided.
46,000 emails per month to be responded to and dispositioned. If a subsequent call is required it is handled by the outbound group. Knowledge database provided and kept current.
Hours of operation - 8 am - 9 pm US eastern time.

Graphical front ends are Visual Basic and integrate with their systems. Systems will be syncronized once per day. Incoming emails will be frowarded directly to your email system. They can transfer their Egain email system to you for the sole purposes of use on this project.

We need to work out our financial arrangement if you want me working on this for you.

The break down is as follows.

1) Trips to Dallas and Las Vegas to meet with the call center operations managers, business managers and technical staff.
2) Present a Corporate PowerPoint presentation and if you do not have one I have to create one.
3) Complete discovery on their technologies, the transition to outsourcing implementation strategy and deployment strategies.

The initial phase before we can put together the proposal will take approximately 45 working hours and my retainer fee would be $6,750.00 USD plus travel. The retainer would be due not later than Wednesday 17 January, 2005 and I will bill for subsequent hours at the rate of $150.00 per hour bi-weekly. If the retainer and consulting fee is an issue do not respond.

In combination with my services we would collectively put together the solution including transition and implementation, the proposal and the contracts. The T's and C's would need to be worked out and final negotiations completed.

Once you assign a project manager and project teams I would still orchestrate alot of the transition from here.

With that said I estimate me not less than 120 hours over the next 2 months and expect to be paid for that time plus travel. In addition, once the project is running and billing I would expect 6% of all revenue collected from this project. If the project expands in the future, same 6% commissions to me. Its merely a matter of building it into our pricing model in the proposal phase.

Let me know if this fits in your parameters and if you want to get started.

I am currently scheduled for the call center meeting in Vegas this week and the meeting in Dallas February 1 & 2.

I can do this on your behalf if you can agree to the terms.

Understand that I am under an non-disclosure at this time and I can only provide you with limited inforation. People are going to loose their jobs in the USA and if this gets out to the people who are loosing their jobs we are all out of a project as well as a reputation. I hope you understand me keeping this close to my vest at this juncture. India and USA references available.

Provide me with your complete company details to be considered.

mikek@blzwire.com
951-926-7800
Michael Kaspar

srv srv
Your information is on who I use as an internet provider. I do not know what you are trying to accomplish but that is our only affiliation with Blazen. You should get your facts correct before you post something.

Michael Kaspar

This company is a new ISP called Blazen Wireless.
Visit http://www.blazenwireless.com/ for more information about this company.

Just for general information.!

MIKE ARE NOT YOU INTERESTED IN SETTING UP YOUR OWN CALL CENTER, ?

You must have at least 350 seats in your excisting call ceter to be considered.

I have a consumer product manufacturer that has a total of 970 seats and as of a discussion today they will be outsourcing the following:

27 seats data entry - take the information off of a recording device and enter the information into a RDBMS (Informix) with GUI front ends.
27 seats outbound calling these entries back and resolving whatever their issues are.
96 Seats inbound customer service for any of 140 products of their total 670 products. Knowledge database will be provided.
46,000 emails per month to be responded to and dispositioned. If a subsequent call is required it is handled by the outbound group. Knowledge database provided and kept current.
Hours of operation - 8 am - 9 pm US eastern time.

Graphical front ends are Visual Basic and integrate with their systems. Systems will be syncronized once per day. Incoming emails will be frowarded directly to your email system. They can transfer their Egain email system to you for the sole purposes of use on this project.

We need to work out our financial arrangement if you want me working on this for you.

The break down is as follows.

1) Trips to Dallas and Las Vegas to meet with the call center operations managers, business managers and technical staff.
2) Present a Corporate PowerPoint presentation and if you do not have one I have to create one.
3) Complete discovery on their technologies, the transition to outsourcing implementation strategy and deployment strategies.

The initial phase before we can put together the proposal will take approximately 45 working hours and my retainer fee would be $6,750.00 USD plus travel. The retainer would be due not later than Wednesday 17 January, 2005 and I will bill for subsequent hours at the rate of $150.00 per hour bi-weekly. If the retainer and consulting fee is an issue do not respond.

In combination with my services we would collectively put together the solution including transition and implementation, the proposal and the contracts. The T's and C's would need to be worked out and final negotiations completed.

Once you assign a project manager and project teams I would still orchestrate alot of the transition from here.

With that said I estimate me not less than 120 hours over the next 2 months and expect to be paid for that time plus travel. In addition, once the project is running and billing I would expect 6% of all revenue collected from this project. If the project expands in the future, same 6% commissions to me. Its merely a matter of building it into our pricing model in the proposal phase.

Let me know if this fits in your parameters and if you want to get started.

I am currently scheduled for the call center meeting in Vegas this week and the meeting in Dallas February 1 & 2.

I can do this on your behalf if you can agree to the terms.

Understand that I am under an non-disclosure at this time and I can only provide you with limited inforation. People are going to loose their jobs in the USA and if this gets out to the people who are loosing their jobs we are all out of a project as well as a reputation. I hope you understand me keeping this close to my vest at this juncture. India and USA references available.

Provide me with your complete company details to be considered.

mikek@blzwire.com