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In terms of technology used call centers india is second to none and has successfully launched India's one and only end to end CISCO based IP network call center by the name Vcare Care Call Centers India (P) Ltd, based out of a small suburb in the national capital territory region, This center has all the modern facilities a center must have and is situated in a huge campus spanning more than 11000 sq. ft, employing over 400

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Hariom TiwariRe: Call Center Required For our campaign& our requirements    []

Hey Harsha
Long time since we worked together.
you mail is bouncing back
Send me a tinkle on conceptdesign9830289786@outlook.com. would love to reconnect
Abdulalh SayaRe: Call Center Required For our campaign& our requirements    [sayaintellicall]

Hi
Please mail me the details on contact@sayaintellicall.com
As we have a rich Exp in Surveys.
Thanks
Harsha ShettyCall Center Required For our campaign& our requirements    [Harsha Skymex]



In regards to a requirement of expansion of our current
outbound telephone survey campaign.

Our campaign currently runs in 4 centers with our verification/quality
control center being in St Petersberg, Russia.

Our business is the sale of responses from UK consumers to our UK clients
and we are looking for two new centers to help meet their demands.

The requirements are:
* A team of 10/20 agents

* making outbound calls to the UK (1pm to 9pm GMT)

* full voice recordings of all applications made

* VOIP or IPLC to the UK

* Ability to upload voice files to our FTP as the shift is going on

* an onsite trainer to be taught on the process

* Data of UK homes or title, first name, last name and address
The process is:
* Business to Consumer

* Calling UK homes and asking the customer to complete a simple market research survey

* the survey is a maximum of 15 questions and is tailored to the customers age

* Expected applications per hour is 8 (average call length is 3 minutes)

* Each question that has a positive answer has a value that will be paid as a commission

* This is not a sales campaign purely asking the customer questions,so no collection of any banking / personal information
We will provide:
* CRM information

* training over the telephone initially with a view to support with extra on site training once the campaign is up and running

* 24 hour verification from our facility in Russia of applications submitted

* Online statistics of accepted applications as the shift goes on

* daily and weekly reports of mistakes / disqualified application submitted

* Billing on a 14 days cycle - with guaranteed orders for positive responses for the questions asked

* Payments will be made from the UK and will settled within 7 days of invoice receipt

* Support of growing the questions asked with new clients coming on board on a monthly basis

* Advice of a commission structure to pay the agents and how to get the most out of the team
Please feel free to view our website
www.skymex.co.uk

I look forward to speaking to you.

Regards,
Harsha Shetty
training2@skymex.co.uk
SKYMEX Ltd
www.skymex.co.uk

My Telephone 0207 043 7122 ( 10am GMT to 7 pm GMT)






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