MAHARASTHRA: 2 Slots (Mumbai/Rest of Maharashtra) Hindi/English/Marathi.

KARNATAKA: 2 Slots (Bangalore/Any) Hindi/English/Kannada.

GUJARAT: 1 Slot (Ahmedabad/Vadodara) Hindi/English/Gujarati.

WEST BENGAL: 1 Slot (Kolkata) Hindi/English/Bengali.

ANDHRA PRADESH: 1 Slot (Any) Hindi/English/Telegu.

CHENNAI: 1 Slot Hindi/English/Tamil.

DELHI/NCR: 3 Slot (Noida/Gurgaon/Delhi/Chandigarh/Mohali) Hindi/English/Punjabi/Haryanavi

NORTH EAST: 1 Slot (English/Hindi/Regional Languages)

MERCHANT DEALING: 2 Slot (Pan India) Only English/Hindi.
Chat Support Language: Only English

No. Of Seats: 40 Per Slot
Seats Breakup : 30 Seats Inbound + 5 Seats Chat Support + 5 Seats Outbound
Ratio of Hiring: 3 TLs and 3 QA
Scope of Work: Inbound Calls, Chat Support, Merchant Acquisition and Outbound Calling
Contract: 12 Months extendable till 36 Months
Payouts:
Inbound : INR 32500+ST (per seat per month)
Chat Support : 28500 +ST (per seat per month)
Outbound Support : 28500 + ST (per seat per month)
Payout for TLs and QA: INR 36000 (per TL) INR 35000 (per QA)
Payment Cycle- Monthly.
Payment Mode- Wire Transfer
Center's can be awarded with Bank Guarantee/LC
Shift: Primary Window 9:00 AM to 7:00 PM (IST)
Male : Female Ratio 4:6 (Inbound and Outbound), No Such ratio for Chat Support
Training- Online/Onsite
Sign-up : Bangalore/Pune.
IVR and CRM - Provided By the Client

Requirements:
1. OSP/DOT License
2. Incorporation Certificate
3. ISO Certification (If any)
4. Corporate Profile
5. Network Diagram
6. Center Pictures
Commercial Charges: xx amount + travelling charges of Rs.50,000/- in advance

Thanks,
Manas Devangan
Cell : + 91 8013774680
Email : manasdevanganbpo@gmail.com
manasdevanganbpo@outlook.com
Skype : live:manasdevanganbpo