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In terms of technology used call centers india is second to none and has successfully launched India's one and only end to end CISCO based IP network call center by the name Vcare Care Call Centers India (P) Ltd, based out of a small suburb in the national capital territory region, This center has all the modern facilities a center must have and is situated in a huge campus spanning more than 11000 sq. ft, employing over 400

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R TechnologiesData entry centres needed for simple manual feeding=4===    [prasantc005]

Process Info
The Original data will be available in image format. Channel partners are required to feed the provided data in the provided software as per the guidelines. Data supply and preservation of the output file is done on real time basis
Nature of Job
Manual typing job
--------=======


Work Type
Fully Automated by software
Software and Applications
Provided by Raylon Technologies



Upfront/Royalty/Consultancy/Software Charges/Security fee : Nil

Payment Security for Minimum 10 seats and above
Bank Guarantee (Bank as per vendors convenience) No BG charges is to be paid by vendor



Eligibility:Company or private firm




Contract Period 12 months




Total working days (TAT period)
24 working days




Minimum number of slot10 + 2 PC


No. of fields
32 (Characters per form 550-565 on average)
Data Transfer
Automated by software (Provided by Raylon Technologies)
Required Seats
10 operator + 1 analyst + 1 Local Server



Training
Provided online or onsite as desired by the vendor. No commercials involved





Monthly invoice For 10 seats Rs. 7, 99,920/-





Work load
6666 forms per TAT per seat (6666 forms for each system/seat)

QC Report: The Final QC report will be available after 48 hours of the expiry of your TAT.



Rework:As many times required within the allotted TAT




Payment mode
Weekly advance and monthly payout (via online Transfer / Demand Draft)

More Information

Working Hours working hours can be any time or 24 hours even as per vendor’s choice.


Turn Around Time
Clients will be given 6666 forms per seat every month (24 days except Sundays [for work] + 6 days [for QC Analysis]). QC Analysis for 6 days will be done by Raylon Technologies. The Vendor has to simply type the whole matter in the software provided following the guidelines and it will be 11 TATs, so the total forms will be 73326 per seat in 11 months.

Payout Slabs

Accuracy level Payout per Form
90% 95% Rs. 12/-
80% 85% Rs. 10/-
70% 75% Rs. 8/-
60% 65% Rs. 6/-
50% 55% Rs. 4/-


Quality
You are required to maintain required data accuracy and forms completion targets as given in payout slabs in the given time frame of the TAT. A training session will be provided to you to reduce the errors done by operators and to provide understanding of the system for efficient working. The training session will also improve the speed of your operators for completing the work quicker. No payment will be given for the training session.
Payout Intervals
1st week 15% of the job work done
2nd week 15% of the job work done
3rd week 15% of the job work done


Vendor/Company Information

The Company (Second Party) must ensure
1. Providing quality output & time consciousness at all times.
2. Having necessary infrastructure and man power to executive orders in precision.
3. Should be in position to start the project immediately after the sign up.




For further discussion fell free to mail us at info@raylontech.com/sales@raylontech.com


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TASP
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Vcare Call Center

India's
One and Only End to End
CISCO Based IP Network
Call Center with Blended
Performance of Outbound



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