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In terms of technology used call centers india is second to none and has successfully launched India's one and only end to end CISCO based IP network call center by the name Vcare Care Call Centers India (P) Ltd, based out of a small suburb in the national capital territory region, This center has all the modern facilities a center must have and is situated in a huge campus spanning more than 11000 sq. ft, employing over 400

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Move over India, Bulgaria is here

Beware India, Eastern European nations like Bulgaria, Latvia, Romania and Estonia have been declared the new tech outsourcing leaders of 2005. On the other hand, Singapore, Israel and Sweden, the so-called tech-savvy nations score low as per the assessment made by Brainbench, a global leader in online skills, that asseses job skills and knowledge on a global scale. However, India and Russia still lead the list in total certifications, while California and Texas were the largest overall within the US. The recently held Brainbench contest has shown surprising results that challenged commonly-held views about concentrations of the world's technical talent pools . Within the US, Virginia, Delaware, and Vermont ranked highest as a percentage of total population.

Oklahoma and Kansas make the top 10, while California, and New York didn't rank in the top half. Top-ranking nations included those with Slavic, Arabic, and Turkic majority languages, but very few Asian countries other than English-influenced India, Pakistan and the Philippines. The brainbench tests that are supposed to go on till April 4, were conducted in English in which participants took online tests of their skills, knowledge and aptitude over 400 areas covering a range of Information Technology, Finance, Health, Administration, Call Center, Written and Verbal Skills, and General Business Applications. During the contest period, the tests are available free of charge to anyone registering with Brainbench, including their 6 million existing users. Approximately 100,000 tests have been completed in the first week.

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