The One Stop Shop for Call Centers.
Job Available

1434 Job Posted


Category:
Location:
Keywords:
 

Association
News
In terms of technology used call centers india is second to none and has successfully launched India's one and only end to end CISCO based IP network call center by the name Vcare Care Call Centers India (P) Ltd, based out of a small suburb in the national capital territory region, This center has all the modern facilities a center must have and is situated in a huge campus spanning more than 11000 sq. ft, employing over 400

Read more....

Vcare Software
Development

Your One Stop Shop for
Software Development
Services

Telecom Billing Software Solutions

Open-SOURCE  Software Solutions

E-commerce Solution

CRM Services

Web Design/Development










Call us at: +1.206.441.7760



Search by Message
Search By Date
Post a New Message
Corporate RemediesHealthcare based Inbound Call Support process    [newprojects72]

our company is looking for genuine organizations who can handle voice process and Market Research and Analysis of the same product .
training program and other support will be available for the centers from the parent company

WORK STRUCTURE :-

Voice Calls TO RESOLVE CONSUMER AND GENERAL PUBLIC QUERIES OF THE LAUNCH OF THE DRUG & ITS EFFECTS.

INFUSTRUCTURE REQUIRED TO RUN THIS PROJECT ARE AS FOLLOWS :-

2O WORK STATIONS ( COMPUTERS )
20 MANPOWER ON BOARD AND 5 AGENTS AS BACK UP
2 NET CONNECTION UPTO 10 MBPS

OPERATIONS :- Posted tickets on resolution shall have a TAT of 08 hrs. To a maximum of 12 hrs.

Service Duration::- The inbound call flow will be conducted for duration as follows in service hours: 24 x 7. Research Analysis shall be 8 hrs from 9 AM-5PM EST.

BILLING CYCLE :- MONTHLY

BILLING AMOUNT :- $15 per hour for voice support & $23 per hour per system for research desk

TRAINING PERIOD :- 15 DAYS INCLUDING

PH.NO. +91 8981694250
EMAIL - sayantanbose87@gmail.com

Please Login before Replying to this Message.

Call Centers Provider
TASP
Training
Softwares

Vcare Call Center

India's
One and Only End to End
CISCO Based IP Network
Call Center with Blended
Performance of Outbound



Copyright © 2023 www.callcentersindia.com