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In terms of technology used call centers india is second to none and has successfully launched India's one and only end to end CISCO based IP network call center by the name Vcare Care Call Centers India (P) Ltd, based out of a small suburb in the national capital territory region, This center has all the modern facilities a center must have and is situated in a huge campus spanning more than 11000 sq. ft, employing over 400

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Vcare Software

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Open-SOURCE  Software Solutions

E-commerce Solution

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Call us at: 206.441.7760

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Why is India Renowned For Customer Service Industry?

We cannot deny that the proliferation of communication technologies and the increasing use of the Internet have given a worldwide recognition to the phenomenon of outsourcing. Since every business understands the importance of outsourced customer support, the focus of this industry continues to shift from customer care to business expansion. In addition, the implementation of advanced technologies has made enterprises realize that they can address customer requirements without compromising on the primary objectives of their business. However, the business of outsourcing is subject to consistent changes due to the changing nature of customer expectations. Whatever may be the requirement of an enterprise, all you need to do is win over a customer by providing him with what he wants and at a price that does not pinch him.


India renowned for customer service industryMajority of the organizations that boast of a global presence prefer to opt for the call centers in India. Although there are many other developing nations in Asia to which these processes can be outsourced, India is a destination that attracts more attention than any other nation. This is simply because of the advantages that this nation offers over its neighbors. At present, every enterprise intends to collaborate with a customer service company based in India. 


You would not be surprised to know that many renowned contact centers are setting up their strategic business units in India. Well, there are many things about the Indian call center companies that arouse the interest of service providers in different countries of the world. The skilled and educated workforce of the country offers a vast pool of resources that possesses the capability of fulfilling the varied requirements of your organization. When you contract your your functions to a contact center in India, you also save invariably on the infrastructure and resources. 


While many contact centers cater to one or two or a few business domains, the contact center companies of India offer turnkey solutions that fulfil the expectations of companies operating in various industries. In addition, the ability of these companies to offer solutions that perfectly fit into your value chain adds to the usefulness of their services. 


Most call centers India are able to deliver what you want in the time specified by you. The companies are capable of providing everything that you are looking for. Collaborating with a company in India implies that you need not go anywhere else to look for a partner who is ready to take care of every need of yours without charging too much from you!

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