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In terms of technology used call centers india is second to none and has successfully launched India's one and only end to end CISCO based IP network call center by the name Vcare Care Call Centers India (P) Ltd, based out of a small suburb in the national capital territory region, This center has all the modern facilities a center must have and is situated in a huge campus spanning more than 11000 sq. ft, employing over 400

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Back office customer support: Fleshing out and beefing up

CallcentersIndia is a CISCO based call center service provider. With an experience of about a decade, back supportwe have been serving all with our profound services and are able to manage any call volume with an ease. We offer BPO and KPO outsourcing services, IT support, infrastructural management and back office support services. To talk about back office service at Call centers India, basically it is the back-end operations of the company, carrying in itself all the manufacturing and developing activities of the company. The crew and the personnels at the back office does not interact directly with the customers. When it comes to manage the work processes which are very time consuming, the purpose of back office support service comes face to face. In this augmenting corporate world, it has become essential to indulge with back office support services. Despite of less consideration been given to back office services and its operations, they prove to be the best in providing patronage to any business. They are like soul to a body. The task on which back office services are needed goes as: • Creating and managing database • Data harvesting • Document Conversion • Account receivables • Software development We, at Callcentersindia conceive a belief to carry a holistic approach towards customer experience management. The back office services can also be named as the headquarters of the company for being so vital in all its aspects.

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Vcare Call Center

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CISCO Based IP Network
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